Recently while examining a slow request issue (I have a plan to describe this investigation in a seperate post) it came to me that every time I open the Thread Time view it takes a moment to understand what this view actually contains. I decided to write this post for me and for any of you who share the same feeling about this window :).
Today I would like to share with you an interesting (I hope) diagnostics case in one of our system services. The IngestService (that is its name) was not starting properly for the first time – it was being killed because of exceeding the default 30s timeout. But the second try was always successful. No exception was thrown and no logs could be found in the event logs. It’s a situation when ETW traces might shed some light on what’s going on. As it was a .NET service I used PerfView to record the trace file. An important checkbox to select when diagnosing thread wait times is the Thread Time box:
After collecting the traces on production, I merged them and copied to my developer machine.
I have been playing recently with quite a new windbg extension (released by Rodney Viana from Microsoft) called NetExt. Rodney Viana published an introductory post about it, which you may find on his blog. In this post I would like to show you my usage samples as well as encourage you to start using it by yourself. Netext documentation is thorough and nicely organized which is good because at the beginning you probably will spend a lot of time on this page :) In paragraphs that follow I will focus mainly on dump debugging, but most of the techniques presented here should work as well in live debugging sessions.
This post is the second and final one dedicated to debugging .NET Windows services (you may read the first one here). The inwrap tool (presented in the first part) is not very friendly to use and I myself haven’t used it since then :) It’s not the best advertisement of someone’s own work, but it did motivate me to write another tool which maybe will gain your interest. The winsvcdiag is a simple application that allows you to debug a start of a Windows service from Visual Studio (or any other debugger – even the remote one).
I recently had an interesting issue in one of our applications. The SMS router, responsible for sending and receiving SMSes, hanged – there was no CPU usage and we haven’t observed any activity in the application logs. I collected a full memory dump and restarted the service, which seemed to come back to its normal state. Curious what happened I opened the dump in WinDbg, loaded PDE and SOS and started an investigation
In one of our applications I recently observed timeouts in code performing HTTP requests to the REST service. While investigating this issue I discovered few interesting facts about System.Net namespace and would like to share them with you. We were using objects of type System.Net.HttpWebRequest in our code, but some of the information presented in this post will also apply to the newer System.Net.HttpClient implementation.
Diagnosing Windows Services might sometimes be cumbersome – especially when errors occur during the service start. In this two-parts series I am going to show you different ways how to handle such problems in production. In the first part we will focus on “exceptions discovery” techniques which very often are enough to figure out why our service is not working. In the second part we will setup a debugging environment and attach a debugger to our service. Let’s start then.